Professional Services

Professional Services for Utilities & Municipalities

At Envocore, we don’t just offer services—we deliver smarter ways to manage your utility operations. Our professional services are built to help you boost efficiency, recover lost revenue, and make data work for you. From revenue recovery analysis and measurement and verification to utility data management, infrastructure-as-a-service, and work order optimization, we bring together top-tier expertise and cutting-edge technology. Every solution is tailored to your unique goals—because one-size-fits-all just doesn’t work in this industry.

With our team of industry experts and advanced technology, we provide reliable and effective solutions tailored to your specific needs.

Revenue Recovery Analysis

Our Revenue Recovery Analysis service is designed to help water utilities accurately measure and track water usage, identify leaks, and recover lost revenue.

How It Works

Analysis of gross water production vs net water consumption billed

Rate analysis and data triage on a per-account basis

Current vs future revenue analysis based on comprehensive billing data and meter testing results

Current vs future O&M expenditures

Measurement & Verification

Pre & Post-Installation

Includes analysis and reporting of meter testing results for meter accuracy

Post-Deployment

Yearly analysis and recurring meter accuracy testing ensure that revenue recovery goals are met

Carbon Neutrality

Looking to shrink your carbon footprint and build a more sustainable future? Our Carbon Neutrality solutions help utilities and municipalities do just that—while lowering costs and meeting compliance goals.

Our experts identify energy inefficiencies and design customized emissions reduction plans. Using advanced monitoring and analytics, we track energy usage across various sources and uncover opportunities for meaningful improvement.

We tailor each solution to your unique energy mix and regulatory landscape, helping you reduce waste, cut emissions, and improve your overall environmental impact. For electricity providers, that can also mean minimizing leaks and optimizing generation—paving the way to true carbon neutrality.

Work Order Management, Deployment, & Optimization

Ensight Plus delivers powerful, customized solutions for work order management and field service operations—all through one easy-to-use platform. Our global team of experts works with you to tailor a system that fits your specific workflows, from inventory tracking and fleet optimization to real-time timekeeping and deployment scheduling.

With intuitive tools and quick implementation, Ensight Plus empowers your technicians, streamlines back-office processes, and supports smart growth strategies through data-driven insights. Whether you’re managing daily tasks or scaling operations, we help you maximize productivity and deliver better service—faster.

Utility Asset & Data Management

Turn utility data into actionable insights. Envocore’s Utility Asset & Data Management services help you collect, store, analyze, and report data with precision and confidence—so you can make smarter decisions, stay compliant, and improve performance.

Our team ensures your data is accurate, reliable, and always up to date. From asset tracking to system-wide reporting, we bring clarity to complex datasets and give you the tools to manage it all efficiently.

Envocore Asset Management Platform

Built on the power of Ensight Plus, the Envocore Asset Management Platform transforms how utilities manage data metering and field operations. This all-in-one solution automates data workflows—from collection and validation to estimation and editing—ensuring accurate billing, streamlined service, and clear insight into customer usage patterns.

Designed to keep you agile, the platform helps you stay ahead of evolving market settlement rules and regulatory requirements. The result? Smarter operations, stronger financial outcomes, and a more sustainable future.

 

Features & Benefits

SMS/Email

Automated messages sent to customers at various stages of the service process, including work order creation, transit status, start and completion notifications, and reminders. This feature reduces the need for customers to call and improves their overall experience.

Online Portal

A user-friendly platform allowing customers to create and schedule service appointments online. This streamlined process enhances the customer experience while reducing the number of inbound calls.

Local/Toll Free Calling

Local and toll-free numbers with call recordings accessible via a user interface. This integration with the Customer Information System (CIS) empowers customer service agents to easily retrieve service details, create work orders, and schedule appointments, similar to a dedicated 311 system.

Integrations

Automatic integration of leak alarms, theft alerts, burst notifications, and other events into the work order management system. This enables the system to generate relevant work orders and schedule appointments promptly

Route Optimization

Advanced capabilities to optimize service routes, increasing productivity and ensuring safety for field technicians.

Reporting

Tailored reports and dashboards based on specific use cases and key performance indicators. Additionally, the system offers the flexibility to automatically send reports and dashboards via email or other means, providing valuable insights for efficient decision-making.

Infrastructure as a Service (IaaS)

Envocore’s Infrastructure as a Service helps utilities and municipalities simplify IT management, reduce costs, and scale with confidence. From cloud infrastructure and secure data storage to network monitoring and management, we provide end-to-end support that keeps your systems running smoothly.

Our experts ensure your technology backbone is always secure, reliable, and future-ready—so you can focus on delivering value to your customers, not maintaining servers.

Ready to elevate your utility operations? Reach out to Envocore and see how our professional services can make a lasting impact!