Professional Services
Professional Services for Utilities & Municipalities
At Envocore Utility Services, we offer a comprehensive range of professional services designed to help customers optimize their operations and maximize revenue recovery. Our services include revenue recovery analysis, measurement and verification, utility data management, infrastructure as a service, and work order management and optimization. With our team of industry experts and advanced technology, we provide reliable and effective solutions tailored to your specific needs.
Learn more about our professional services
Revenue Recovery Analysis
Our Revenue Recovery Analysis service is designed to help water utilities accurately measure and track water usage, identify leaks, and recover lost revenue.
How It Works
Analysis of gross water production vs net water consumption billed
Rate analysis and data triage on a per-account basis
Current vs future revenue analysis based on comprehensive billing data and meter testing results
Current vs future O&M expenditures
Measurement & Verification
Pre & Post-Installation
Includes analysis and reporting of meter testing results for meter accuracy
Post-Deployment
Yearly analysis and recurring meter accuracy testing ensure that revenue recovery goals are met
Carbon Neutrality
We offer solutions for customers seeking to reduce their carbon footprint and contribute to a more sustainable future. Our industry experts identify energy inefficiencies and create a tailored plan for carbon emissions reduction. By utilizing advanced technology, we monitor and analyze energy usage, taking into account variables such as energy sources. Our Carbon Neutrality solutions cater to specific energy mixes, aiming to meet regulatory requirements, lower operating costs, and improve environmental footprints. Moreover, minimizing leaks can enable electricity companies to optimize energy generation sources, further reducing carbon emissions and achieving greater carbon neutrality.
Work Order Management, Deployment, & Optimization
EnSight+ offers personalized Work Order Management, Deployment, and Optimization services through an all-in-one field service management software. Their international team of experts creates customized solutions tailored to each client’s unique needs. With user-friendly features and easy implementation, EnSight+ empowers technicians, manages demand, improves back-office operations, and enables growth strategies through data analytics. From inventory management to fleet optimization and time tracking, EnSight+ streamlines processes and maximizes productivity for businesses.
Utility Asset & Data Management
Envocore’s Utility Data Management service is designed to help our customers manage their data effectively and efficiently. Our team of experts provides a comprehensive suite of services, including data collection, storage, analysis, and reporting, ensuring that all data is accurate, reliable, and up-to-date.
Envocore Asset Management Platform
Envocore Asset Management Program, is the ultimate solution designed to streamline data metering operations and improve efficiency. Powered by EnSight+, this dynamic tool provides automated data management, field service orchestration, validation, estimation, and editing services. Our program ensures accuracy in billing and enhances visualization of customer usage patterns. The program also prepares businesses to adapt quickly to evolving market settlement dynamics and stay in line with regulatory requirements. With the Envocore Asset Management Program, clients can unlock operational and financial benefits, increase productivity, and ensure a more sustainable future.
Features & Benefits
SMS/Email
Automated messages sent to customers at various stages of the service process, including work order creation, transit status, start and completion notifications, and reminders. This feature reduces the need for customers to call and improves their overall experience.
Online Portal
A user-friendly platform allowing customers to create and schedule service appointments online. This streamlined process enhances the customer experience while reducing the number of inbound calls.
Local/Toll Free Calling
Local and toll-free numbers with call recordings accessible via a user interface. This integration with the Customer Information System (CIS) empowers customer service agents to easily retrieve service details, create work orders, and schedule appointments, similar to a dedicated 311 system.
Integrations
Automatic integration of leak alarms, theft alerts, burst notifications, and other events into the work order management system. This enables the system to generate relevant work orders and schedule appointments promptly
Route Optimization
Advanced capabilities to optimize service routes, increasing productivity and ensuring safety for field technicians.
Reporting
Tailored reports and dashboards based on specific use cases and key performance indicators. Additionally, the system offers the flexibility to automatically send reports and dashboards via email or other means, providing valuable insights for efficient decision-making.
Infrastructure as a Service
Our infrastructure as a service offering is designed to help our customers manage their technology infrastructure more efficiently and cost-effectively. Our team of experts provides a comprehensive suite of services, including cloud-based infrastructure, data storage, and network management, ensuring that all technology infrastructure is secure, reliable, and up-to-date.
Contact Envocore today to learn how our array of professional services can revolutionize your utility operations!